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Which RSIGuard is right for me?
Use this table to help you select which edition of RSIGuard is right for you:
| RSIGuard Edition | Description of this Edition of RSIGuard | Approximate Download Size |
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| v4.0 Stretch Edition | Stretch Edition is the fully-featured edition of RSIGuard. It includes BreakTimer, AutoClick, KeyControl, ForgetMeNots, ErgoAnswers, WorkRestrictionManager and DataLogger. This is the edition we recommend for most RSIGuard users.
Purchase » | 28 MB |
| v4.0 Call Center Edition | The call center environment is unique. Generally, employees in a call center can not be interrupted or disrupted during a phone call. As such, RSIGuard Call Center Edition contains all the features of RSIGuard Stretch Edition, except that the user will never be interrupted or disrupted for a break or microbreak or for any other reason. Although this is an ergonomic compromise, it is a reasonable tradeoff in order to make RSIGuard be feasible in call centers.
When BreakTimer detects the need to give the user a break, it puts up a small "Break Needed" button. When the operator has finished the current phone call and is ready to rest, he/she can click the button to initiate a break. The Call Center Edition also lets the user select shorter break periods to accommodate the intense time pressures of the call center atmosphere. The initial wizard of the Call Center Edition asks different questions and has different default settings so initial settings more appropriately fit the typical tasks of a call center. By default, more settings are restricted to administrator control.
We also provide tools for limiting breaks organization-wide based on call volume. Also, depending on your call center software vendor, we may be able to provide you additional integration between RSIGuard and your call center software (e.g. to automatically place an agent offline during breaks or automatically adjust breaks based on call volume).
All other features (e.g. DataLogger, Health Status Reports, AutoClick, KeyControl, etc.) are available via administrator control in the Call Center Edition and work as they do in the Stretch Edition. For more information about the Call Center Edition, please call 800-776-5545 or email us. | 28 MB |
| v4.0 International Edition | International Edition offers RSIGuard in a choice of 4 languages (Dutch, Spanish, Norwegian & English). This edition is recommended for Dutch, Spanish and Norwegian speaking users | 28 MB |
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